Refund details (if any payments have been received) will be advised to you when you cancel a booking from the
Booking Details window.
Refunds need to be applied for each hirer if there are more than one before a booking will be cancelled and deleted from the tables. You use this window to apply any refund that you decide to give to each hirer.
Note: Refunds for "Other Purchases" are made via the
Refund - Other window.
 Details
A list of all payments received for this booking will be listed here.
|
Column
|
Description
|
|
Hirer / Player
|
The hirer or players name.
|
|
Member Number
|
The players membership number. If not a member, their contact number.
|
|
Amount Received
|
The amount received so far towards the cost of hire.
|
|
Payment Method
|
The method of original payment.
If more than one method then the majority method will be shown here.
|
|
|
 Hirers Name
If there is more than one hirer their name will be listed here.
|
|
 Amount
The total amount paid by the hirer is summarized here.
|
|
 Process Refund
This will be ticked if there is only one hirer. If there is more than one hirer, select which hirer you wish to grant a refund to.
You can only process a refund for a one hirer at a time. If there is more than one hirer with an amount that can be refunded, you will be returned to this window to continue processing as required.
|
|
 Refund Amount
Enter the amount of refund you wish to grant here. It will default to the total amount received from this hirer.
NOTE: You may enter any amount you wish however it should not exceed the amount of money received specifically for the cost of the booking only.
|
|
 Open Cash Draw
The Open Cash Draw button will be visible to you if you have POS for .Net installed and a cash drawer attached to your POS Printer.
If a refund is granted and you have selected Cash as the type of Refund, the draw will automatically be opened when you select Process Refund however you can also open the draw by clicking this button.
|
|
 No Refund
If you decide not to give a refund to any hirer, click this button and cancellation of the booking will be finalized.
|
|
 Refund Method
 The primary source (if there is more than one method of payment) will be selected for you. You may change this as you wish.
|
|
 Process Refund
Click to process the refund. If there are no further refunds to be granted, the booking will be cancelled.
|
|
